The key to success in today's marketplace, where car buyers utilize the Internet throughout their dealership experience, is consistent, targeted contact with customers and prospects. Reynolds Consultants help you organize your current CRM and Web-based communication tools into a single, strategic way of interacting with your customers that leads to more customers coming back to your dealership and increased sales and profits.
- Regardless of DMS, let our BDC Consultants help your dealership:
- Increase closing ratios on Internet leads and vehicles sold through unsold follow-up.
- Increase the number of sales appointments from inbound sales calls.
- Reduce advertising costs by targeting existing customers.
- Raise customer satisfaction scores.
- Improve owner retention through targeted sold vehicle follow-up.
- Increase the number of appointments that show for service.
- Reduce the amount of unclaimed special order parts.
Reynolds BDC Consultants have more than a decade of experience successfully implementing over one thousand BDCs. Our insight and skills are tailored to your needs so that your BDC is perfectly suited to your business.