‹  View jobs

Position description:

American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a Cancellations Assistant to join our growing team. As a Cancellations Assistant you will be responsible for processing cancellations of American Guardian vehicle service agreements and contracts. You’ll be tasked with auditing documentation to ensure all guidelines are enforced. Communication with contract holders, dealers and lien holders will be conducted by mail, fax, phone and e-mail. Responsibilities will include, but are not limited to:

- Process new cancellation requests via Outlook Cancellations daily “hopper”
- Heavy phone interaction with dealers, agents, direct marketers, customers and finance companies
- Monitor and prepare monthly cancellation reports
- Build, strengthen and maintain positive business relationships by establishing rapport with customers

Share this job

Training:

On the job training.

Requirements:

  • 1+ years of customer service experience
  • Familiar with calculating figures and amounts (account payable or account receivable)
  • Data entry skills
  • Proficient in Microsoft Office products and related software
  • Experience with Great Plains account software preferred
  • Previous experience at a warranty administration company or finance department at a dealership is a plus

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Professional development and training
  • Promotion from within
  • Paid vacation and sick days
  • Eight paid holidays
  • Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Contact information

✓ error
✓ error
✓ error
✓ error
✓ error
✓ error
First name is not valid. Last name is not valid. Phone number is not valid. Postal code is not valid. Resume file is not valid. Resume must be less than 5 mb. Resume must be of type txt, rtf, docx, doc, or pdf. A source must be selected. Information not valid.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Cancellations Assistant - Naperville IL