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Position description:

American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking a Claims Adjuster – Automotive/RV for our growing team at our office in Naperville, IL. In this role you will be responsible for investigating, evaluating and negotiating minor to complex vehicle repair costs to accurately determine coverage and liability. You will take inbound calls to determine coverage based on contracts in order to appropriately resolve customer issues. Responsibilities will include, but are not limited to:

- Answering inbound calls
- Provide information about claim processing and explain the different levels of contract coverage and terms
- Accurately establish, review and authorize claims
- Entering claim and contract information into the AGWS’ system

Training:

On the job

Requirements:

High school diploma
2+ years of experience adjusting automobile or Recreational Vehicle mechanical claims
2+ years of experience as a (automotive) mechanic within a service department, dealership, or independent shop
Must be able to work effectively under pressure in a fast paced environment
ASE / RVIA certifications a plus
Strong communication skills
Strong organizational and multi-tasking skills

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Professional development and training
Promotion from within
Paid vacation and sick days
Eight paid holidays
Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Salary:

$50,000 – $60,000 / year

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