‹  View jobs

Position description:

We are seeking a dynamic Customer Relations Specialist to join our team. Customer Relations Specialists will assist our customers with the transfer of vehicle data to third party sites, such as AutoTrader, Car Gurus, and dealer websites. The ideal candidate will possess a strong presence and the ability to conduct themselves professionally during face-to-face interactions via Zoom with customers. This role requires an analytical mindset, excellent writing skills, and the capability to take initiative and work independently.


Responsibilities:

- Engage with customers in a professional manner during face-to-face meetings and calls
- Analyze customer needs and provide appropriate solutions or recommendations
- Write clear and concise communications, including emails, reports, and documentation
- Take proactive steps to address customer inquiries and issues
- Demonstrate self-motivation and initiative in handling tasks and resolving problems
- Adapt and multitask effectively in a fast-paced environment

Share this job

Requirements:

  • Previous experience in customer relations or a related field preferred.
  • Excellent interpersonal and communication skills.
  • Strong analytical skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Demonstrated ability to manage multiple priorities and deadlines effectively.

Benefits:

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, we also have an onsite medical center and you can participate in company-sponsored events such as our Annual Family Picnic.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Contact information

✓ error
✓ error
✓ error
✓ error
✓ error
✓ error
First name is not valid. Last name is not valid. Phone number is not valid. Postal code is not valid. Resume file is not valid. Resume must be less than 5 mb. Resume must be of type txt, rtf, docx, doc, or pdf. A source must be selected. Information not valid.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Customer Relations Specialist - College Station TX