Position description:
TSD Mobility Solutions, an affiliate of Reynolds and Reynolds, is seeking an IT Technician to join our growing team! As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for our associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.
While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.
We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
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Training:
You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel.
Requirements:
- 2-year IT degree or equivalent experience; A+ Certification is a plus
- Professional, strong work ethic
- Desire to work in a fast-paced environment with strong prioritization skills
- Strong technical skills in hardware and software troubleshooting
- Excellent customer service skills through verbal and written communication
- Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift
- Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing
Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Professional development and training
- Promotion from within
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Contact information
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Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.