Reynolds Integrated Telephone System
Enhance the customer experience by offering a more personal touch with your telephone system.
How many phone calls come through your dealership a day? Does the experience leave the caller excited to do business with you, or frustrated and confused?
Reynolds Integrated Telephone System is a dealership-wide system to help better manage the customer experience over the phone. As soon as a call comes in, you'll be able to greet customers by name and have a detailed snapshot of their history with your dealership. They'll be able to handle calls more efficiently while also building stronger relationships with customers.
Benefits of Reynolds Integrated Telephone System
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Engaging
Authentically engage customers and tailor their calling experiences with complete data at your fingertips as soon as the call comes through.
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Mobility
Keep track of all conversations by extending access to any mobile device.
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Efficient
Improve efficiency and save time with a self-service line for inbound customer inquiries about service and parts order status.
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Automation
Streamline call processes with outbound automated voice notifications for completed service repairs, service appointment reminders, and parts order arrivals.
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Effective Coaching
Management can review call recordings to coach employees on better phone skills.
On-The-Go Access with MyRITS Mobile App
Access all the same features from anywhere through the MyRITS mobile app.
What can you experience:
“The Reynolds telephone system absolutely has improved communication throughout the dealership. I've used every bit of that screen on a very regular basis and I'm not sure I could live without it now.”
Related Resources
Phone Management During Unpredictable Times
Is Your Phone Process Making You Money or Costing You Deals?
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